16 days old

Employee Development Specialist 2

Chicago, Illinois 60661
  • Job Code
  • Job Type
  • Job Status
    Full Time

Minimum Salary: 64,129

Salary Mid Point: 80,161

Metra is one of the largest and most complex commuter rail systems in North
America, serving Cook, DuPage, Will, Lake, Kane, and McHenry Counties. The
agency is linking communities in Northeastern Illinois by providing safe, reliable, and
efficient commuter service.

Metra’s Human Resources Department’s mission is to recruit and retain qualified
employees in a diverse workforce; treat all employees fairly; facilitate training and
professional development for career growth; effectively manage and administer
compensation; negotiate and administer flexible benefit programs that provide quality
and value; administer medical leaves and related services; promote wellness; provide
confidential and efficient records administration; ensure that Metra’s policies and
procedures comply with all laws governing employment, benefits and other ancillary
services; and foster an environment of trust and mutual respect with employees as
well as internal and external partners.

Reporting to the Manager, Employee Development, Employee Development
Specialist 2 provides comprehensive employee development training programs
tailored to the unique needs of the organization. Assess training needs and design,
develop, and facilitate various training programs. Identify and develop entry-level and
advanced-level courses, determine course needs and appropriate delivery methods,
and assess and enhance the quality of training programs. Collaborate with multiple
departments to develop learning solutions and execute training curriculums. Perform
other related duties including supporting the Human Resources department by
completing various writing assignments. The primary duties include designing,
developing, maintaining, editing, and updating instructional materials using adult
learning theory that appeals to various learning styles. Define learning objectives,
develop project standards, identify appropriate instructional strategies, and
implement industry and corporate standards into document design. Lead and
facilitate training and participate in train-the-trainer programs. Apply solid instructional
design skills, effective learning principles, and creativity to course design in order to
engage participants in the learning process. Define client requirements, build client
relationships, and work with clients to ensure materials meet project
requirements. Analyze project assignments to determine solutions, and collaborate
with subject matter experts (SMEs) to analyze, develop, implement, and evaluate
appropriate solutions. Ensure timely delivery of project documents. Perform
other related duties as assigned to meet the ongoing needs of the organization.

Candidates can expect salary offers that range from the minimum to the mid-point of
the salary range. Metra provides full pay ranges so candidate can consider their
growth potential.

Metra is a railroad employer subject to the provisions of the Railroad Retirement Tax
Act, not the Social Security Administration.


1. Bachelor's degree in English, Adult Education, Instructional Design, Industrial Organization Psychology, or Technical Writing OR lieu of specified degree, any combination of education and experience may be substituted for the required degree that equals four years in technical writing or curriculum design.
2. In addition to #1, must have a minimum of five years of instructional design or training development experience, which includes at least two years in designing learning solutions.
3. Comprehensive knowledge of current instructional theories and principles applicable to both hard copy and web-based instructional materials.
4. Knowledge of adult learning theories.
5. Knowledge of how to facilitate using a variety of teaching techniques.
6. Knowledge of information architecture principles and methods.
7. Knowledge of multi-media design tools is preferable.
8. Advanced skill using Microsoft Office Suite including Word, PowerPoint,
Outlook, and Excel.
9. Strong verbal and written communication skills.
10. Strong project and time management skills.
11. Strong interpersonal skills to creatively engage and motivate learners.
12. Strong human relations skills in dealing with all levels of staff, external groups/customers, and organizations.
13. Ability to listen and analyze information, and interpret client needs.
14. Ability to produce instructional materials.
15. Ability to meet deadlines and work with minimal supervision.

1. Experience with on-line course development
2. Certified Facilitator in DiSC
3. Facilitator Accreditation - The Five Behaviors of a Cohesive Team

Metra is an Equal Opportunity/Affirmative Action Employer. It is our policy to fill vacant positions with qualified candidates without regard to race, color, sex, religion, national origin, age, gender identity, disability, or any protected categories, assuming an individual can perform the essential functions of the job with or without accommodation.


Posted: 2020-01-10 Expires: 2020-02-09

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Employee Development Specialist 2

Chicago, Illinois 60661

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