3 days old

Employee Training and Engagement Manager

Willamette University
Salem, Oregon 97301
  • Job Code
  • Job Type
  • Job Status
    Full Time

Position Summary:

The Employee Training and Engagement Manager is a key member of the University Services and Human Resources teams. The Employee Training and Engagement Manager directly supports organizational effectiveness by leading in two key areas: (1) professional development and training for supervisors and employees and (2) employee engagement, recognition, and work culture programming.

Reasonable Accommodations Statement:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Salary Range: $70,000 - $80,000 depending upon Education and Experience


Leads Professional Development and Training Programs for University Employees

  • Leads training program for employees, including student employees, from onboarding of new employees throughout the employment life cycle.  Assures effective delivery of training on a range of topics including: university policies and procedures, knowledge of compliance obligations, skills for effective communication, and best practices in supervisory/performance management, among others.
  • Serves as owner/manager for the University’s Learning Management System (LMS).  Ensures LMS includes relevant and up-to-date trainings for employees across campus.  Responsible for overall and day-to-day functionality of the system.
  • Oversees the creation of online learning modules and makes effective use of a variety of media to deliver educational materials for employees.
  • Responsible for working with leadership across campus to ensure staff have appropriate resources and opportunities to engage in meaningful regional and national professional development to stay current in their professional field.

Employee Engagement, Recognition and Work Culture Programming

  • Leads the planning, design and delivery of employee engagement, recognition and work culture programs with support from committees and departments as appropriate.
  • Oversees the implementation of annual employee evaluations to maximize engagement and healthy dialogue between supervisors and employees.
  • Develops employee recognition strategies, including reviewing, evaluating, and making recommendations for departmental recognition programs.
  • Participates in ongoing analysis of key engagement trends to develop, evaluate and implement new processes to continually enhance culture.
  • Responsible for employee events that build community and engagement, including the annual employee awards.
  • Other duties as assigned.




  • Demonstrated ability to develop and implement best practices and effective, repeatable trainings to diverse groups of learners in various formats.
  • Ability to create curriculum in order to meet the university’s trainings needs on a variety of topics, including HR best practices, federal, state, local rules and regulations, and university policies.
  • Ability to guide, advice, and support the development process for employees across a wide range of responsibilities and career paths.
  • Strong presentation and facilitation skills with an emphasis on education and training and the ability to adjust communication styles to effectively communicate at all levels of the University within small and large group settings.
  • High level of emotional intelligence and excellent interpersonal skills.
  • Strong and effective project management skills.
  • Strong organizational and time management skills. Ability to manage multiple projects in a fast-paced environment under changing conditions.
  • Excellent verbal and writing skills, including conveying all necessary points concisely.
  • General knowledge of human resources practices, procedures, policies and laws.
  • Ability to work well under pressure, make independent decisions with good judgment, and handle conflict with the highest professionalism.
  • Ability to effectively interact with a wide variety of people in a manner that emphasizes a strong orientation for high quality service and positively portrays the department, the University, as well as its programs, personnel, and philosophies. 
  • Ability to work independently and work as part of a team as well as establish and maintain harmonious relations with other staff, faculty and students.
  • Demonstrated knowledge and understanding of diversity and inclusion best practices.
  • Experience managing Learning Management Systems (LMS) and Shareable Content Reference Model (SCORM) platforms.


  • Master’s degree
  • Experience working in higher education
  • HRCI/SHRM Certification
  • ATD Certification or similar



Posted: 2019-08-14 Expires: 2019-09-13

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Employee Training and Engagement Manager

Willamette University
Salem, Oregon 97301

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