18 days old

Human Resources Training Consultant

Wake County
Raleigh, North Carolina 27601
  • Job Type
  • Job Status
    Full Time

About the Position

Join an award-winning Human Resources Team! Wake County Government is seeking two experienced Training Consultants to assess and evaluate the County’s organizational training needs, identify learning objectives, develop and prepare training plans and materials, and provide training instruction in multiple soft-skill training initiatives. One position will focus on developing and conducting a new management and leadership training program for approximately 800 supervisors while the other Training Consultant will focus on additional training programs including communication, customer service, coaching, and teambuilding for a broad and diverse population of nearly 4,000 employees. The Training Consultants also facilitate meetings and provide consulting to senior leadership, which may involve addressing organizational needs or identifying opportunities to align, integrate and improve capabilities, structures, systems and processes.

Knowledge, Skills, Abilities & Competencies               

  • Ability to develop and conduct multiple training programs to meet organizational training needs
  • Ability to prepare training plans/materials and provide instruction for multiple work units in a variety of disciplines
  • Ability to develop and administer a training evaluation program and make recommendations for change or improvement
  • Ability to manage and facilitate group discussions
  • Ability to provide in-depth consultation in the areas of needs assessment, curriculum design for complex training goals, and program evaluation
  • Ability to provide management with an objective assessment to facilitate organizational analysis and development
  • Excellent organizational skills and proven ability to multi-task
  • Ability to integrate with an established training team to develop best practices and strategies
  • Demonstrated background in adult learning principles, theories, models and the application of these in both principle and practice
  • Ability to understand and uphold confidentiality
  • Exceptional customer service skills

Note: Position will remain posted until filled with first review of applicants on November 13, 2018.

Salary Range:  $50,440 - $74,000

About the Department

Through strategic partnership with County leadership, the Human Resources Department provides collaborative, innovative human resource programs and services that are customer-driven and results-oriented. With 30 full-time employees and an annual operating and benefits budget of $44 million, the Human Resources Department manages a variety of services, including:

  • Benefits Administration;
  • Employee Wellness;
  • Recruitment, Classification and Compensation;
  • Employee Relations and Staff Development;
  • Payroll; and
  • HR Systems

The National Association of Counties (NACo) has consistently recognized Wake County’s Human Resources Department for excellence in employee wellness, technology and talent acquisition. By continually seeking and implementing innovative approaches that are widely recognized as industry models, Wake County’s HR department positioned the County for national recognition as the Healthiest Employer of the Triangle and 2nd Healthiest Workplace in America for 2018.

Visit us at http://www.wakegov.com/employment

About the County

Wake County is governed by a seven-member Board of Commissioners, which is responsible for enacting policies such as adopting the annual budget, setting the property tax rate and land use and zoning regulation. The Commission also determines the County’s strategic goals and objectives. The Commission appoints the County Manager, who is responsible for the day-to-day operation of all County departments and agencies. The County’s fiscal year 2018 operating budget is $1.26 billion.

Wake County’s 4,000 employees enjoy competitive salaries, comprehensive benefits, generous paid leave, investment in professional development, and a balance of work and family life. We offer a diverse selection of benefits to choose from, allowing employees to customize their benefits package to meet their family’s unique needs. Our comprehensive benefits package and wellness programs are the rewards that go beyond the paycheck, and include:

  • Two on-site Employee Health Centers
  • Choice of medical, dental and vision plans
  • Participation in the Local Government Employees Retirement System (LGERS)
  • 5% Employer Contribution to NC 401k
  • Life Insurance
  • Voluntary Benefits such as accident, critical illness and hospital indemnity insurance
  • Telemedicine
  • Employee Assistance Program offering social, emotional, financial and legal support

The County also offers a generous paid leave program that includes sick, annual, community service, parental, military and bereavement leave.

These benefits, along with our award-winning wellness programs, set us apart as an employer of choice and affirm our commitment to supporting employees and their families, both inside and outside of work. Learn more about Wake County Government’s benefit options at http://www.wakegov.com/employment/benefits/Pages/default.aspx

For additional information: http://www.wakegov.com/employment/hrtraining/Documents/HR_Training_Consultant.pdf


Minimum Experience Required:

  • Bachelor’s degree in Human Resources Management, Public Administration, Business Administration or related field
  • Three years of experience in Human Resources

Preferred Qualifications:

  • Three (3) years of experience in adult learning instructional design and delivery, online learning and evaluation methodology
  • Experience developing and delivering supervisory and leadership training with defined outcomes
  • Experience working with a Learning Management System
  • Prior experience managing a successful change project
  • Proficiency with Adobe Captivate, Microsoft Word and PowerPoint


Posted: 2018-11-01 Expires: 2018-12-01

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Human Resources Training Consultant

Wake County
Raleigh, North Carolina 27601

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