24 days old

Instructional Designer

CPI Security
Charlotte, North Carolina 28273
  • Job Type
  • Job Status
    Full Time


CPI Security Systems, Inc. (“CPI”), headquartered in Charlotte, NC, is the largest privately held security company in the Southeast serving residential and business customers. CPI Security provides industry-leading alarm response through audio and video verification and other emerging technologies in home automation and energy management.



CPI Security fosters a positive work environment that encourages everyone to strive to be the best. If you are confident in your abilities and take pride in your achievements, step up and identify yourself! We are continuously looking for talented individuals to join our staff and if we like what you have to offer, we will contact you for further discussion!


Primary Responsibilities:

  • Develop Performance-based Training Solutions (ILT, Performance Support, eLearning, etc.)  that achieve Performance/Business objectives through strong project planning, outstanding customer service and Instructional Design methodology
  • Employ recognized adult learning principles within the designed Training Solutions
  • Services all areas of the company, including Sales, Customer Care, Field Operations, Account Creation, Central Station, etc.
  • Works collaboratively to solve problems and shares information with peers, customers and leaders as appropriate
  • Maintains all Training Solutions timely and based on need
  • Partners with Trainers to create and implement Training Solutions quickly and effectively
  • Work closely with the Director of Training to promote and administer the Learning Management System throughout the organization
  • May have additional duties as assigned 


Job Requirements/Experience

  • Bachelor’s Degree or equivalent business experience
  • Master’s Degree in Instructional Design or related field is a strong plus but not required
  • 1-5 years experience in the design and development of training modules (eLearning, ILT, etc.)
  • Extensive experience with Learning Management System(s)
  • Demonstrated ability to design/develop learning modules using an authoring tool such as Adobe Captivate, Lectora, Articulate Storyline, or Camtasia Studio
  • Must be able to develop and maintain a high level understanding of all company policies, procedures and protocol
  • Demonstrate malleability and aptitude to learn, process and effectively implement new policies and procedures as corporate standards are modified over time
  • Must possess strong analytical skills
  • Detail-oriented, creative and decisiveness
  • Strong oral and written communicative abilities
  • Ability to work independently and in a team setting
  • Exposure to CRM systems and/or Salesforce.com a plus
  • Some travel may be required


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Instructional Designer

CPI Security
Charlotte, North Carolina 28273

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Instructional Designer

CPI Security
Charlotte, North Carolina

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