19 days old

Leadership Development Program Facilitator

Heartland Financial
Dubuque, Iowa 52001
  • Job Type
  • Job Status
    Full Time
  • Shift
    1st Shift

The Talent Development Facilitator will serve as the program and leadership development facilitator for Change Management initiatives and Heartland’s Emerging Leaders Program. The Emerging Leaders Program is a bi-annual 18-month program designed to fast-track recent college graduates into leadership positions across the organization. This role will be responsible for coaching in the professional development of Emerging Leaders participants, and facilitating program development with company leadership, as well as coordinating events and trainings. This role will also aid in leadership and program development for Heartland’s Change Management program. Responsibilities will include coaching and mediation, collecting and analyzing change readiness and adoption feedback, facilitation with leadership on the creation of change management training courses, and communications planning and delivery. PRIMARY & ESSENTIAL


1. Facilitates training programs, meetings, events, and train-the-trainer sessions to transfer knowledge and prepare designated facilitators.

2. Contributes in the development and implementation of end to end training programs, including the use of media and technology and accompanying communication efforts.

3. Assesses training needs and provides recommendations for Training interventions.

4. Evaluates the effectiveness of training interventions, including Reaction, Knowledge, Behavior, and Financial/Results level assessments.

5. Consults to assigned internal clients, understanding current issues and strategic goals, and recommending where talent development initiatives can positively impact performance in relation to set objectives.

6. Travels to internal customer sites as required to fulfill the duties of the position.

7. Works to improve training methods and skills; finds and incorporates improved training methods.

8. Resolves learning logistics issues. 9. Leads projects and project personnel on an ad hoc basis as required to include corporate wide initiatives.


1.    Bachelor’s degree in a related field such as Adult Education or Instructional Design.
2.    3 – 5 years of experience training groups and individuals on sales, technical, and interaction skills. 
3.    3 – 5 years of experience using remote technology and virtual learning methods.
4.    Thorough understanding of learning and development theories and practices.
5.    Experience consulting on employee performance and other related talent development issues to enhance effectiveness across a function or organization.
6.    Prior experience working with a Learning Management System.
7.    Creative ability, writing proficiency, and visual graphics design ability. 
8.    Ability to establish and maintain effective and comfortable relationships with employees, supervisors, and senior management. 
9.    Previous experience leading projects in the talent development arena.
10.    Able to articulate performance outcomes objectively for trainees and managers. 
11.    Self-motivated with ability to stay connected to a geographically dispersed team.
12.    Advanced knowledge of MS Word, Excel, Outlook PowerPoint, and training content creation applications.


Posted: 2020-01-31 Expires: 2020-03-01

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Leadership Development Program Facilitator

Heartland Financial
Dubuque, Iowa 52001

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