14 days old

Learning and Development Trainer - Office of Human Resources

Carnegie Mellon University
Pittsburgh, Pennsylvania
  • Job Code
  • Job Type
  • Job Status
    Full Time

Job Summary

The Office of Human Resources at Carnegie Mellon University is committed to supporting faculty and staff members' success through every stage of their employment at the university. We support the Carnegie Mellon 2025 Strategic Plan through driving efficient, effective and nimble business practices to support the needs of an evolving university community. We recruit and retain outstanding people at all levels while encouraging a culture of diversity and inclusion, and support for professional and personal development.

We are embarking on a multi-year effort to improve systems, processes, structures and services. Does the prospect of supporting groundbreaking change within an organization energize you? If so, consider an exciting role in training.

Reporting to the Training Manager on the Learning and Organizational Development team within the Office of Human Resources, the Learning and Development Trainer (two opportunities available) will work with subject matter experts across the Office of Human Resources to design, develop, and deliver high quality learning solutions to improve operational efficiency across Carnegie Mellon University. .

Your core responsibilities will include:

  • Develop training courses and curriculum to support business objectives in a fast-paced environment. Determine the appropriate delivery method (e.g. instructor-led, webinars, videos, online courses, etc.) and develop all supporting materials including but not limited to: training outlines, documentation, presentations, reference guides, job aides, etc. in alignment with adult learning principles.
  • Facilitate group and individual instruction and training covering a range of topics including systems, tools, compliance, processes and competencies.
  • Evaluate effectiveness of training and development programs and utilize relevant evaluation data to revise or recommend changes in instructional objectives and methods.
  • Coordinate and manage all training logistics.
  • Lead complex training related projects ensuring projects remain on time and within budget. Identify and manage all resources. Develop and manage project plans and time lines utilizing project management standards. Identify risks and puts into place contingency plans. Tracks and reports progress.
  • Organizes and manages multiple projects at once based on assignment priority.
  • Establishes and maintains relationships with subject matter experts and partners within the campus areas to stay abreast of current thinking and brings best practices to the organization
  • Uses a proactive, consultative approach to help craft and implement business-focused learning and development solutions with subject matter experts.
  • Partners closely with business unit leadership teams to analyze and determine learning needs and then develop the associated learning strategy.
  • Identifies where formal training is not the best solution and makes appropriate recommendations.
  • Work on special projects and other duties as assigned

Flexibility, excellence and passion are vital qualities within the Office of Human Resources. Inclusion, collaboration and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who is able to effectively interact with a dynamic population of partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

You should demonstrate:

  • Solid attention to detail; ability to meet deadlines, effectively prioritize, self-manage and tolerate ambiguity;
  • Capability to balance projects and tasks in a fast-paced setting;
  • Comprehensive knowledge and proven application of learner-centered, performance-based instructional theories and adult learning principles in multi-modal instruction; and
  • Strong interpersonal skills with proven success in building and maintaining effective working partnerships across all areas.
  • Demonstrated knowledge of online and adult learning methodologies.


  • A bachelor’s degree is required; advanced degree preferred.
  • Minimum one year of training, professional development, curriculum design or related experience is required.
  • Experience with delivering technical trainings is desirable.
  • Experience with Microsoft applications, eLearning publishing and learning assessments such as SkillSoft, Articulate, Qualtrics, Captivate or Confluence is also preferred.

More Information

Please visit “Why Carnegie Mellon” to learn more about becoming part of an institution inspiring innovations that change the world.

A listing of employee benefits is available at: www.cmu.edu/jobs/benefits-at-a-glance/. 

Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran

Job Function: Human Resources 

Primary Location: United States-Pennsylvania-Pittsburgh 

Time Type: Full Time 

Minimum Education Level: Bachelor's Degree or equivalent


Posted: 2020-02-05 Expires: 2020-03-06

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Learning and Development Trainer - Office of Human Resources

Carnegie Mellon University
Pittsburgh, Pennsylvania

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