29 days old

Learning & Performance Solutions Consultant

CUNA Mutual Group
Madison, Wisconsin 53701 Work Remotely
  • Job Type
  • Job Status
    Full Time
  • Shift
    1st Shift

Job Purpose:

This role serves as a human performance change agent by understanding the systematic approach to improving human performance and influencing stakeholder decisions around upskilling talent. The incumbent manages and contributes learning tools, resources, and discussions to drive improved performance that align to business strategy and goals.


Job Responsibilities:


  • Understand the business strategy, goals and plans. Analyze business area or project/program performance indicators to identify key areas for human performance improvement.
  • Design and implement data collection methodologies to assess opportunities for development for targeted groups and individuals. Bring awareness of identified business challenges and recommend and lead the execution of the learning and performance solutions.
  • Use a variety of performance and learning strategies, tools, and interventions to implement change, monitor solution implementation, and measure success. Supplement the standard assessment and learning techniques with innovative approaches.
  • Analyze data, prioritize, and lead complex projects dealing with behavior change impacting both business area and individual change.
  • In conjunction with key business partners, align work accountabilities, resolve issues, improve processes and effectively align learning solutions with what is expected for sales initiatives. Facilitate, analyze, negotiate and prioritize performance improvement and development requests for the business area.
  • Support the BXU organization/business area/program in creating and sustaining a strong customer centric focus and high expectations for performance through learning. Facilitate, analyze, negotiate and prioritize performance improvement and development requests for the business area.
  • Look across business areas to identify dependencies, trends, and alignment opportunities related to Human Performance Solutions.
  • Serve on cross-functional project teams for human improvement solution needs.
  • Provide guidance, feedback, and advice to clients, stakeholders, peers, and less experienced team members to achieve consistent updates to skills within the alignment of our business goals and strategy


The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time.


Job Requirements:


  1. Bachelor’s degree in business or financial disciplines, organization development, psychology, Adult Education, or related field. Advanced degree preferred.
  2. Minimum 7 years’ experience in consulting with human performance improvement solutions.
  3. Possess a thorough understanding of the principles, theory, and practice of organizational development, human behavior changes, and adult learning.
  4. Proven ability to develop and sustain strategic relationships and networks, both internally and externally.
  5. Demonstrated success and passion in creating an environment that fosters and recognizes high performance, high engagement and personal accountability.
  6. Demonstrated success leading large, complex cross-functional projects.
  7. Proven ability to embrace, lead, and drive change.
  8. Ability to resolve complex problems, formulate improvement strategy, appropriately integrate technology, with successful and on-time implementation/delivery.
  9. Demonstrated positive results using persuasion, influence and negotiation skills.
  10. Expert level communication and presentation skills.
  11. Demonstrated ability and self-discipline to work remotely with a high degree of latitude, collaborate with virtual teams as well as execute virtual learning solutions.
  12. Ability and willingness to travel up to 25% of the time.


Physical Job Analysis:

While performing the duties of this job, the employee is regularly required to sit, stand, write and operate a computer keyboard, standard office equipment and telephone. The employee is frequently required to move about and reach for items. The employee may occasionally lift and/or move up to 25 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.



Posted: 2019-10-22 Expires: 2019-11-21

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Learning & Performance Solutions Consultant

CUNA Mutual Group
Madison, Wisconsin 53701

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