21 days old

Manager, Facilitator and Partner Relations

ATD
Alexandria, Virginia 22314
  • Job Type
    Employee
  • Job Status
    Full Time

The Association for Talent Development (ATD), is the world’s largest association dedicated to those who develop talent in organizations. ATD’s members come from more than 120 countries and work in public and private organizations in every industry sector.

We Are…

The Association for Talent Development Education Team executes the delivery of 500+ open enrollment courses annually. We work to provide exceptional, impactful, industry-leading learning experiences for our attendees. In addition, our team serves as the liaison to 120+ course instructors around the globe, training room facilities, and countless partners who share in our success.

This Role…

We are seeking Manager, Facilitator and Partner Relations to oversee and manage the end-to-end process of our Facilitator Integrated Talent Management Strategy. From managing communications to onboarding and training to completing performance management tasks you will be exposed to a variety of responsibilities and have the opportunity to collaborate across the entire Education team to make things happen.

In Return…

We commit to providing you with broad exposure to the growing training and education world. You will be responsible for managing, supporting and executing all aspects of facilitator strategies.

 

Responsibilities:

Make an impact by…

In this role, you will be an owner of all aspects of Facilitator Integrated Talent Management Strategy (recruitment, onboarding, training, performance management, etc.) and you will serve as primary contact for Education certificate international partners and deliveries - including but not limited to the following:

FACILITATOR MANAGEMENT

  • Recruit and oversee the day-to-day management of ATD Education’s global facilitator pool, including:
    • On-boarding (including contracting and other administrative items) and training new facilitators
    • Coaching and managing existing facilitators
    • Serving as the primary liaison between the Education team and facilitators
    • Updating facilitators on changes
  • Manage facilitator relations scheduling specialist
  • Participate in a core team continuing to refine a best in practice facilitator strategy, including:
    • Analyzing and recruiting facilitators in key areas
    • Maintaining and updating scalable on-boarding and training process
    • Building a facilitator handbook/documentation
    • Executing any facilitator compensation strategy and performance management process
    • Oversee process for bringing face-to-face facilitators online (virtual facilitation training, establishing expectations, monitoring performance, etc.)
  • Execute all aspects of facilitator strategy
  • Work with the team to train facilitators on any new process initiatives
  • Develop and maintaining a facilitator portal community on LMS
  • Manage the evaluation process and report on program performance data (as indicated through evaluations) to Education team and facilitators

INTERNATIONAL PARTNER MANAGEMENT

  • Manage international partnerships and delivery schedule 
    • Schedule all deliveries outside of the U.S., excluding China and track their performance (quality and financial)
    • Work proactively with marketing on all strategies to support partners
    • Track and manage financial performance
    • Track and manage program performance
  • Recruit and support global facilitators
  • Serve as primary point person with Global Team for all deliveries that are conducted at an ATD Summit/Conference
  • Support China office education deliveries as needed
  • Understand market performance to enable making content recommendations that meet each market need

 

Required Qualifications:

What you bring to this role…

  • Demonstrated strong organizational and time management skills with attention to detail
  • Proven written and verbal communication skills
  • Proven ability to manage multiple priorities and meet deadlines
  • Ability to learn quickly and adapt to a fast-paced environment
  • Demonstrated problem solving and decision-making skills

Preferred Qualifications:

  • Bachelor’s degree in a related field preferred
  • At least 5-7 years of experience
  • At least 3 years of experience in association education, meeting, or training coordination.
  • Demonstrated proficiency in Microsoft Word, PowerPoint, Outlook, and Excel
  • Demonstrated strong business acumen


About ATD

Our members and customers are professionals who help others achieve their full potential by improving their knowledge, skills, and abilities in the workplace. They go by many titles: talent development managers, trainers, instructional designers, performance consultants, frontline managers, workplace learning professionals, and more.

ATD provides an outstanding compensation and benefits package.  Located within blocks of the King Street metro in Old Town, ATD helps with transportation costs (parking is free). We appreciate all of our applicants, but we are unable to return phone calls and emails requesting details on the status of applications or the position.

The position is based in our offices in Alexandria, VA. No telecommuting.

ATD is an Equal Opportunity Employer and we encourage all qualified applicants to apply.

Through exceptional learning and performance, we create a world that works better.

Industries

Posted: 2019-05-01 Expires: 2019-05-31

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Manager, Facilitator and Partner Relations

ATD
Alexandria, Virginia 22314

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