23 days old

Manager Training

Allston, Massachusetts 02134
  • Job Code
  • Job Type
  • Job Status
    Full Time
  • Shift
    1st Shift

Department Description:

Biologics Learning & Development (L&D) department is the central learning organization responsible for the learning strategy, network, ensures compliant training systems, develops learning programs (including compliance training, management & leadership development) and leverages learning technologies to ensure delivery of efficient and effective learning solutions. Biologics Learning and Development leads the Learning Network that enables business success by implementing effective and efficient learning solutions resulting in competent, engaged employees.

Position Overview:

The Training Manager is responsible for the overall administration of the training system at a Biologics location and/or Biologics global function. Ensures the system is current, standardized, in a state of compliance, and aligned with industry best practices.  The Training Manager influences design, development, and delivery standards for learning programs through interface with business counterparts and key L&D Centers of Expertise (COE). Consults with location based leadership and subject matter experts to ensure programs and/or systems are current and resulting in desired organizational and individual performance.

The Training Manager ensures the maintenance of all training records across multiple departments through interface with associate L&D COEs and participates in the identification and development of programs and projects that drive organizational and individual performance.  She/he measures, reports and influences the effectiveness of the location's/global function’s training system to management through consultation and participation in metrics meetings and represents the location/global function in the development of the network training plan.

Success in this role depends on the ability to demonstrate solid understanding of business acumen, partnering with the organization on transformation by supporting change management, developing colleagues through coaching, supporting the organization with competency management, evaluating learning impact, and ability to demonstrate performance improvement through strong needs analysis to identify human performance solutions.

Key Responsibilities:

  • Manage the site training system to ensure compliance readiness at all times.
  • Responsible for managing direct reports performance to assure quality and consistency in the information being delivered, provide direction on policies, procedures, and practices, and interprets the execution of them.
  • Compile and present information including KPI’s which reflect success of program training, value to the business and related trends, utilizing both internal and external bench-marking. Maintain a keen understanding of training trends, developments and best practices, and present to management teams the training program’s return on investments.
  • Assist with strategic planning activities to proactively provide effective and efficient learning solutions to business areas.
  • Define current state environments, understand future state needs, and define training plans to address gaps.  Continually evaluate effectiveness of current programs and conduct ongoing skills and needs assessments.
  • Lead content collaboration with stakeholders, problem-solving to achieve performance objectives and resolve issues, risks, and quality challenges. Monitor feedback on courses and partner with stakeholders to make improvements.
  • Partner in the development, delivery and continuous improvement of global, harmonized training systems through identification, selection, and deployment of appropriate tools and methodologies.
  • Ensure the availability of business reports and metrics pertaining to program activities/progress that inform management decision-making.
  • Manage the philosophy and development of learning plans and curriculum to align with the competency framework.
  • Partner with L&D team members and network sites to evaluate, test and recommend continuous improvement initiatives, such as the investment in content development tools, delivery methods, learning technology solutions and the evolution of the overall training system for efficiency and efficacy.
  • Build and maintain working relationships with business process owners, subject matter experts (SMEs) to create review and edit training materials, facilitating the timely accomplishment of project deliverables.
  • Manage complex and multiple projects, including developing timelines, milestones, responsibilities and overall stakeholder relationships.
  • Design effective intervention strategies that improve individual and organizational performance.
  • Introduce new training ideas into the organization, adapts new ideas and converts them into approaches that meet training/regulatory challenges.

Leadership Qualifications:

The following leadership competencies are required:

Develop People: Unleash the full potential of people. Take responsibility for developing one’s self and others in anticipation of future business needs.

Act for Change:  Move fast and take accountability to deliver the best solutions. Embrace change and innovation and initiate new and improved ways of working

Cooperate Transversally: Collaborate effectively with peers, stakeholders and partners across the organization to drive performance.

Team Leadership:  Provides direction and leadership to a group, providing role clarity, goals, strategic alignment, and supports team values.  Inspires and motivates team members towards a common goal, while developing an empowering the team members.


Basic Qualifications:

  • Bachelor’s degree and 5 years of experience in learning & development with 8 years of experience in a GMP regulated environment
  • Strong content knowledge in cGMP/regulatory compliance
  • 5 years of experience performing work that requires strong analytical, consultative and diagnostic skills and ability to make sound, data-based business decisions.
  • Proven ability to work as part of a well-integrated, networked team and collaborate across functional, organizational, and location boundaries.
  • Strong written and verbal communication skills.

Preferred Qualifications:

  • Master’s level degree in related field preferred
  • Manufacturing and/or Quality experience, preferably both
  • Experience managing training projects with multiple subject matter experts
  • Working knowledge of learning management systems
  • Ability to communicate at all levels within the organization
  • Capable of building strong relationships, and influencing without direct authority
  • Drive to build external networks -- developing and cultivating relationships with external development groups and learning providers
  • Able to create structure around ambiguous assignments and manage complexity in terms of the work and stakeholders to deliver results in a compressed timeframe
  • Must be innovative and courageous to challenge the status quo
  • Strong foundation in problem solving, analytics and project management principles and tools

Special Working Conditions:

  • Potential off hours and weekend support, as needed
  • Occasional travel between facilities.  Potential of up to 20% travel to support, deploy and run training system improvement initiatives



Posted: 2018-11-19 Expires: 2018-12-19

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Manager Training

Allston, Massachusetts 02134

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