18 days old

Program Manager, Talent Management (Employee & Labor Relations)

DC Water and Sewer Authority
Washington, District of Columbia 20032
  • Job Code
  • Job Type
  • Job Status
    Full Time
  • Shift
    1st Shift



DC Water’s vision is “To be a world-class utility”. DC Water’s mission is to “Exceed expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner.” To this end, DC Water is seeking an enthusiastic and proven Program Manager to join our Human Capital Management team.

The Program Manager, Talent Management (Employee and Labor Relations) will partner with the Chief of Staff, Director of Human Capital Management and operational business unit leaders to serve as a change agent in the cultural transformation and development of DC Water’s talent. This position will develop, oversee, and facilitate strategic talent management activities including leadership and staff development, workforce planning, organizational effectiveness, and succession planning. As DC Water’s workforce is largely Union, this position will have a specific focus on activities that enhance the ability of our leadership talent in operational business units with Union employees.


• Leads efforts to identify and design training and professional development needs that support critical business initiatives; develops and delivers appropriate solutions by working with internal and external resources.
• Supports all aspects of development lifecycle, to include supervision of ongoing training programs, development of future training programs, and training consultation for key stakeholders, marketing and communications of programs, manage budgets and resources, reporting, measurement and maintenance of training records, vendor and stakeholder management.
• Mentors, leads and coaches staff to assure that the skill set of the team is aligned to the learning and development needs of the Authority.
• Ensures a high degree of execution consistency; knowledge retention and effectiveness measured and tracked through carefully designed metrics.  
• Continuously innovates and experiments in the rapidly changing fields of adult learning science and technology, to keep pushing the effectiveness of Authority learning programs and initiatives.
• Facilitate discovery meetings and conduct interviews to confirm business needs and translate those needs into concrete options for learning opportunities.
• Analyze current state environment, including analysis of performance gaps and job/task/needs analysis. Synthesize the data gathered to create models and recommendations. 
• Provides leadership, support, and guidance to team members; reinforcing the importance of operational excellence, service mentality, and employee/management trust.
• Serves as a key project member in the evaluation and redesign of learning & development tools and processes.
• Creates an environment of continuous improvement where challenging the status quo is not only a regular activity but an expectation.

D.C. Water and Sewer Authority is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.


Reasonable amounts of training are provided. Bachelor’s degree in Human Resources, Business Management, or related field from an accredited college or university and a minimum of five (5) years of progressive experience associated with project or program management responsibilities in developing employee engagement strategies and solutions, inclusive of three (3) years of project or program management responsibilities associated with learning and development initiatives, organizational change management, or business development; or equivalent combination of education and experience.       

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


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Program Manager, Talent Management (Employee & Labor Relations)

DC Water and Sewer Authority
Washington, District of Columbia 20032

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Program Manager, Talent Management (Employee & Labor Relations)

DC Water and Sewer Authority
Washington, District of Columbia

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