16 days old

Revenue Cycle Operations & Quality Assurance Trainer

Children's National Health System
Silver Spring, Maryland
  • Job Code
  • Job Type
  • Job Status
    Full Time

As the nation’s children’s hospital, the mission of Children’s National Health System (CNHS) is to excel in Care, Advocacy, Research, and Education. We accomplish this through:

• Providing a quality healthcare experience for our patients and families
• Improving health outcomes for children regionally, nationally, and internationally
• Leading the creation of innovative solutions to pediatric health challenges

The Revenue Cycle Operations and Quality Assurance Trainer will design, develop and facilitate the training and development programs. Should possess strong presentation skills in order to effectively deliver training and orientation sessions to employees. Maintain documentation of training activities. Handle registration and training logistics. Prepare and administer competency tests. Collaborate in implementing, facilitating, monitoring and measure quality outcomes



  • Bachelor's Degree (Required)
  • 3 years experience, developing, planning and facilitating training materials, performance improvement and program management
  • Strong analytical, oral, and written communication & presentation skills. (Required)
  • 3 years Revenue cycle related functions in conjunction with training. (Required)
  • Prior experience with Adobe Captivate or Articulate Storyline (Preferred)

Required Skills/Knowledge

  • Association of Talent Development (ATD) or Development Dimensions International (DDI) certification completed within first year of hire
  • Demonstrated experience in developing and conducting employee training programs, especially for scheduling and registration systems.
  • Experience using Microsoft Publisher, Microsoft office, internet and CNHS Intranet
  • Experience with Adobe Captivate or Articulate Storyline strongly preferred

We offer a competitive salary and benefits package. To review the full posting and apply, visit https://cnhs.taleo.net/careersection/1/jobdetail.ftl?job=180002TQ&lang=en

Children’s National Health System is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law.


Posted: 2019-06-28 Expires: 2019-07-28

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Revenue Cycle Operations & Quality Assurance Trainer

Children's National Health System
Silver Spring, Maryland

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