14 days old
2018-04-092018-05-09

Sales Training Manager (Facilitation Manager)

KARL STORZ Endoscopy-America, Inc.
El Segundo, California 90245
  • Job Code
    9063
  • Job Type
    Employee
  • Job Status
    Full Time

KARL STORZ Endoscopy-America, Inc., is an affiliate of KARL STORZ SE & Co. KG, an international leader for more than 70 years in reusable endoscope technology, encompassing all endoscopic specialties. Based in Tuttlingen, Germany, KARL STORZ SE & Co. KG   is a family-owned company that designs, engineers, manufactures, and markets all its products with an emphasis on visionary design, precision craftsmanship and clinical effectiveness. 

Headquartered in El Segundo, California, KARL STORZ Endoscopy-America is responsible for all U.S. distribution of endoscopes, instruments, imaging systems, electromechanical devices and OR1® integration technologies. 

Since its beginnings in 1945, KARL STORZ has established itself worldwide as an international and highly regarded company in the production and sale of medical instruments and devices.  Due to our phenomenal growth we are looking for a Sales Training Manager to focus on training facilitation. 

 

Position Description 

The Sales Training Manager (Facilitation Manager) will be an expert in the analysis, design, development, facilitation and evaluation of training materials and programs supporting internal customers within the Sales and Markets departments of KSEA. The Sales Training Manager works within a core learning and development support team, made up of his/her director, trainers, instructional designers, and other project or administrative staff. This team works closely with internal and external partners/stakeholders to insure best fit and alignment of developed/implemented learning programs and other offerings. This position resides within the Professional Education department which is a part of Sales in our El Segundo, CA office. 

 

Responsibilities 

  • Design/develop/revise training materials and programs that integrate adult learning theory, interactive activities, job aids and include competency-based evaluations (reaction, learning and application/behavior).
  • Facilitates training programs for sales and marketing personnel.
  • Works collaboratively with director, peers and team members to assess existing learning and development curricula and offerings and compare/contrast with immediate, medium and longer-term business needs, strategic goals, other targets and anticipated results.
  • Continually assess and analyze internal staff training needs for gaps, develop creative and innovative solutions and provide coaching.
  • Evaluate effectiveness of training and performance of staff using evaluation/assessing methodologies.
  • Partner with the Leadership Team and subject matter experts to improve on-the-job and project-specific training activities/tools.
  • Uses insights and learning to best understand immediate, medium and longer-term learning and development needs for assigned responsibilities.
  • Prepares detailed plans by project or assignment, to include timelines, milestone deliverables, as well as required resources to complete each project or assignment. Reviews plans with director, other team members, and internal stakeholders to insure multi-party input and alignment.
  • Makes a concerted effort to stay abreast of commercial and other business developments, to include external marketplace changes/developments, and uses where appropriate.
  • Review/assess existing learning and development offerings versus new, extended or enhanced opportunities.
  • Partner with Director  to evaluate training impact of new or revised Standard Operating Procedures.
  • Coach and mentor Subject Matter Experts on best practices for delivering training processes and information.
  • Present regular training updates to leadership on progress of internal training programs.
  • Actively seek feedback from all levels within assigned department to keep communications open and timely.
  • Follows all laws, regulations and policies that govern the conduct of all activities. Is accountable for being fully knowledgeable of all relevant policies and for abiding by them.
  • Actively identifies and participates in various training & development programs and other offerings, groups or activities that will enable continued development of his/her technical skills as well as product and business-specific related knowledge. 

 

KARL STORZ reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. Additionally, KARL STORZ, through its supervisors, may require an employee to perform duties outside their normal description within the sole discretion of the supervisor. Employee must comply will all applicable KARL STORZ policies and procedures

 

KSEA provides equal employment opportunities (EEO) to all applicants without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, KSEA complies with applicable state and local laws governing non-discrimination in employment.

Requirements

 

  • Qualified candidate must hold BA/BS.
  • MA or other related graduate-level degree is preferred.
  • Three  or more years work experience in the design, development and implementation of training classes.
  • A minimum of five years previous field experience in the pharmaceutical, biotech, device, or other related industry.
  • Up to 25% potential travel.  (domestic) 
  • Certified Trainer and/or facilitator preferred.
  • Previous experience with individual and team performance coaching and consulting.
  • Must exhibit exceptional organizational and project management skills, and be especially adept at managing multiple and/or changing priorities.
  • Demonstrate excellent interpersonal skills with a proven ability to relate to others as a teacher and leader.
  • Exhibit exceptional written and oral communication skills.
  • Candidate should have a demonstrated ability to work well in an independent leadership role and within a team.
  • Should possess strong analytical skills and incisive thinking.
  • Proven track record for meeting or exceeding objectives and goals.
  • Candidate should be proficient in Microsoft Office applications, Internet Explorer; Flash, Captivate, and Photoshop are preferred but not expected.

 

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Sales Training Manager (Facilitation Manager)

KARL STORZ Endoscopy-America, Inc.
El Segundo, California 90245

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Sales Training Manager (Facilitation Manager)

KARL STORZ Endoscopy-America, Inc.
El Segundo, California

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