18 days old
2018-05-042018-06-03

Senior Learning and Development Specialist

Sacramento Municipal Utility District (SMUD)
Sacaramento, California 95817
  • Job Type
    Employee
  • Job Status
    Full Time

As a subject matter expert and consultant, performs professional delivery of effective learning and development programs and services; plans, designs, develops, coordinates and delivers training to engage, develop, and retain a highly skilled, competent and motivated workforce.


COVER LETTER REQUIREMENT:

Please see the Additional Posting Info for Candidates section below.


NOTE: This position is posted until a sufficient number of qualified applications are received. This posting may close any time after 10 business days, or after May 15, 2018. For immediate consideration, applicants are encouraged to apply early.

Major Duties & Responsibilities

• Leads in developing and managing a wide array of learning and development programs, projects, services and systems that support and advance SMUD’s business strategies, and meet identified learning and development needs; coordinates efforts and resources across SMUD.


• Manages and delivers career development programs and services to include but not limited to individual employee, team, and peer career coaching services and training; career program management (e.g., peer career program); also provides professional employee testing and assessment services, and develops and delivers career development tools


• Manages external training programs and vendor relationships; Evaluates the need for contracted vendor led training programs and vendor services on a cost-benefit basis; Develops and evaluates requests for proposal (RFP’s), helps select vendors, coordinates and manages work, develops and tracks budgets, analyzes variances, and resolves any contractor related issues to ensure successful program/service delivery; May also work directly with vendors to jointly develop and/or deliver course content.


• Partners and provides consultation to SMUD management teams, business unit representatives and other subject matter experts to assist in evaluating and determining short and long-term learning and development needs based on analyses of business requirements, considering both internal organizational factors and external environmental conditions.


• Leads in conducting business and employee performance analysis as an internal subject matter expert by working with managers, supervisors and employees to determine performance needs, competencies and KSA (knowledge, skill and ability) gaps; Proactively identifies skill-related risks to the business and employee performance; Performs root-cause analysis of identified items and designs and delivers learning and development strategies to close gaps.


• Develops and monitors metrics and measures to evaluate the quality, cost and impact of learning and development programs and services; identifies improvement opportunities and makes timely adjustments to optimize service quality and overall costs.


• Stays current in profession through maintaining professional memberships, relationships, online education and research, peer networking, and by participating in professional educational and association conferences, seminars, courses and other events.


• Performs related duties as assigned.


Requirements

Minimum Qualifications

Education:High school diploma or equivalent
BA/BS degree in Adult Education, Public or Business Administration, Psychology or a related field, or equivalent combination of education and experience is highly desirable.
Experience: Five or more years of progressively responsible and relevant work experience in training, learning/development, needs assessment, instructional design, learning program development and delivery, and evaluation and measurement.
Knowledge Of:
Instructional design methods; best practices in employee development and training techniques; procedures and practices for monitoring and managing projects; concepts and systems related to adult learning and trends in development training programs; applicable laws, codes and regulations governing training and development systems, trends and best-practices related to employee coaching and employee/management development and training techniques; business and employee performance improvement methods; Human Performance Improvement (HPI) gap analysis concepts and techniques , principles and practices for contract management; concepts for cost control and project scheduling; modern office practices and procedures; safety practices and procedures typical in an business environment; standard operating procedures for modern office equipment including a computer and applicable software; and English grammar, punctuation and vocabulary standards.
Skill to:
Analyze business strategies and objectives to determine employee learning and development needs, and develop and implement solutions; develop, design and manage learning and development programs; measure, evaluate and quantify the impact of learning and development work efforts; develop and present business cases for such efforts to management; proactively analyze skill-related risks to the business; serve as reference person for other employees; interact with others to influence, motivate and challenge; develop and maintain project budget and schedule; express ideas/facts clearly and concisely, taking into account the audience and nature of information; adapt to changing priorities and requirements; communicate effectively orally and in writing internally/externally; determine and analyze the costs and benefits of utilizing external training programs, write requests for proposals (RFP), evaluate and select vendors, and manage contracts; proficiently use common MS Office application (e.g., Word, Excel, Power Point) and learning technology tools; establish and maintain mutually beneficial working relationships; collaborate and coordinate closely with all levels of employees across the organization, dynamically facilitate teams and groups of all levels through development.


Desirable Qualifications

• A MA/MS/M.Ed. degree in Adult Education, Organization Development,
Public or Business Administration, Psychology or a related field.
• Three or more years of management level experience, leading teams.
• Leadership and mentoring; programs development and delivery; 360
degree feedback tool administration; learning management systems
applications.
• Certification in the following is highly desirable: MBTI (Myers-Briggs Type Indicator), Emergenetics, EQ (emotional intelligence); career and development related testing and assessment certification (Level B&C personality and career tests); instructional design certification. Other certifications in ASTD (e.g., Certified Professional in Learning and Development -“CPLP”) and SHRM certifications, as related to learning and development, are also desirable.


Additional Posting Info for Candidate


COVER LETTER REQUIREMENT:
In your cover letter please respond to the following question(s). Failure to respond may preclude you from moving forward in this process.


1. Describe your experience in designing and delivering leadership development programs. How did you determine need, content and structure? What did your end product look like? What was your role in the design and delivery process? How did you measure impact?

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Senior Learning and Development Specialist

Sacramento Municipal Utility District (SMUD)
Sacaramento, California 95817

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Senior Learning and Development Specialist

Sacramento Municipal Utility District (SMUD)
Sacaramento, California

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