12 days old

Talent Development Manager

Conrad N. Hilton Foundation
Westlake Village, CA
  • Job Code

Who we are:

The Conrad N. Hilton Foundation was created in 1944 by international business pioneer Conrad N. Hilton, who founded Hilton Hotels and left his fortune to help individuals throughout the world living in poverty and experiencing disadvantage. The Foundation invests in 11 program areas, including providing access to safe water, supporting transition age foster youth, ending chronic homelessness, hospitality workforce development, disaster relief and recovery, helping young children affected by HIV and AIDS, and supporting the work of Catholic sisters. In addition, following selection by an independent international jury, the Foundation annually awards the $2 million Conrad N. Hilton Humanitarian Prize to a nonprofit organization doing extraordinary work to reduce human suffering. From its inception, the Foundation has awarded more than $1.8 billion in grants, distributing $110 million in the U.S. and around the world in 2019. Foundation assets increased from approximately $2.9 billion to $6.3 billion following the 2019 passing of Barron Hilton who, like his father, pledged virtually his entire estate to the Foundation. For more information, please visit www.hiltonfoundation.org

Our Culture:

Our employees are inspired by the Foundation's mission and are committed to support our program areas in a thoughtful and effective way. Everyone is expected to cultivate the work environment in a way that contributes to respectful, open, and engaging dialogue and connection that support meaningful innovation, learning, progress and outcomes

Our Benefits:

We value the health and well-being of our employees and offer comprehensive and generous health care coverage options including fitness benefits, disability coverage, paid holidays, paid time off, paid parental leave, flexible work schedules and technology benefits. Professional learning and development are supported through educational assistance and participation in professional conferences and seminars. To encourage charitable giving, the Foundation triple-matches employee gifts to qualified non-profit organizations

Job Summary

The Talent and Culture team is central to the Foundation's continued growth. We work closely with leadership to ensure that we have a vibrant culture, ultimately enabling every employee to do great work. We lead all aspects of the employee lifecycle, including onboarding, evaluating, and developing our people, and have a significant impact on the overall direction and success of the Foundation

The Talent Development Manager (TDM) will be a key leader in the design, evaluation and execution of learning opportunities for the Foundation. S/he will be responsible for learning analysis, development, deployment, and measuring the impact of learning solutions. This role will also be responsible for the execution of both individual and team learning strategies across the Foundation

The TDM will work closely with the Talent and Culture team, and other key business stakeholders to create and foster the Foundation's learning culture. S/he will create new programs and development experiences that unlock the potential of leaders, teams, and the organization in a high-performance culture. Reporting to the VP, Talent and Culture, this position will support the Foundation's continued growth and success through our employees

Responsibilities and Tasks

Program Development, Delivery, and Coordination (40%)

  • Design and deliver organizational development strategies and practices that support the Foundation's mission, values and culture
  • Work closely with the VP, Talent & Culture, Talent Operations Manager and other Talent & Culture team members to create and implement strategic learning strategies
  • Establish project plans, develops new learning content, and monitor completion of milestones and deliverables
  • Measure and report program outcomes against learning and business objectives
  • Create and manage training curriculum style guides and templates
  • Develop training curriculums, and revise to reflect business needs or organizational changes as necessary
  • Recommend the best training solutions, which may include: e-learning, classroom training, 1:1 sessions, action learning, and a blended approach
  • Manage program design ensuring the efficient and effective use of resources
  • Continuously evaluate the quality of assigned programs and make and/or recommend improvements
  • Support mandatory training administration including reporting, monitoring completion and troubleshooting issues in partnership with compliance and external service providers
  • Provide assistance with assessment administration (e.g. 360 feedback, StrenghsFinders and post-program assessments) including communicating instructions to participants and producing reports for individuals and delivering feedback

Advise and Staff Development (35%)

  • End-to-end learning program ownership: source, design, develop, deliver & evaluate professional and leadership development solutions to build employee capabilities and drive engagement
  • Develop, implement, and/or manage integrated self-directed development learning resources to enhance effectiveness and align to leadership development initiatives that cultivate a pipeline of future leaders
  • Work with key stakeholders to understand the new skill and/or behavior required, and research and compile information to make recommendations to the training strategy and solution
  • Partner with the Talent Operations Manager and consult with leaders at all levels to support employee performance improvement efforts
  • Play a pivotal role in developing the overall strategy for employee and leadership development at the Foundation
  • Work with managers and external subject matter experts to devise creative and impactful ways to deliver and develop training content
  • Provide one-on-one coaching to employees and leaders as appropriate
  • Align and collaborate with T&C colleagues and department heads to diagnose current and future business needs and to identify appropriate development solutions

Organizational Development (10%)

  • Collaborate with the VP, Talent & Culture to identify both emergent and strategic learning and organizational development needs
  • Lead the Employee Engagement Survey process to include associated focus groups, discussions and action planning when needed
  • Support training and interventions related to Diversity and Inclusion efforts
  • Consult and be a strong learning business partner to understand needs and analyze business performance opportunities to determine effective learning solutions
  • Design programs and initiatives that drive change management for high impact, strategically aligned to organizational wide initiatives to maximize employee adoption and usage and minimize resistance
  • Support organizational development initiatives that include efforts such as meeting/event design and associated facilitation/project management, employee engagement efforts, and team effectiveness facilitation support. This includes employee survey design, administration, and data interpretation (e.g., ad hoc questionnaires, including pulse surveys, culture evaluations, pre & post effectiveness measurements, etc.)
  • Create and maintain a library of team effectiveness interventions, (e.g., Decision Accelerator, Innovation Labs, New Team assimilation, etc.) meeting design

Partner and Network (10%)

  • Stay relevant and identify and assess new methodologies, technologies, and trends in the area of adult learning and recommend changes to improve effectiveness and show value
  • Proactively leverage technology, industry best practices, external networking, and alternative learning methods to continuously evolve the Foundation's learning and development activities
  • As appropriate, source and manage vendors for approved leadership content
  • Define and coordinate the involvement of necessary external support, subject matter experts, instructors, and technologists. Support the designs and make recommendations on strategies to ensure long-term behavior change and impact of interventions

Other Responsibilities as Assigned (5%)

Education / Training:


  • Bachelor's Degree in business, instructional design, human resources, or related field


  • Graduate degree in relevant field

Experience/Technical Skills


  • 7+ years working in a fast-paced, agile business in the L&D capacity
  • Experience driving Manager Effectiveness and/or Diversity and Inclusion initiatives
  • Intellectual curiosity, a deep growth mindset, and the desire to constantly improve
  • Familiarity with LMS, Learning Experience Platforms and HRIS
  • Proficiency with Google suite, course authoring tools, multimedia development, and virtual presentation
  • Strong communication skills (verbal, written and presentation), problem-solving ability, time management, organizational and interpersonal skills
  • Experience in instructional design and facilitation
  • Experience of managing the roll-out of training programs
  • Experience of identifying business impact metrics for programs, gathering data, and reporting results back to business leaders
  • Relationship management includes the ability to collaborate, communicate and influence equally well within all levels
  • Ability to manage multiple, competing projects and priorities effectively

Drives Vision and Purpose, Collaborates, Instills Trust, Global Perspective and Strategic Mindset

The Conrad N. Hilton Foundation is an equal opportunity employer and we seek candidates from all backgrounds and experiences



Posted: 2020-02-06 Expires: 2020-03-07

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Talent Development Manager

Conrad N. Hilton Foundation
Westlake Village, CA

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