26 days old

Training Manager

Cedar Point
Sandusky, Ohio 44870
  • Job Type
    Employee
  • Job Status
    Full Time
  • Shift
    1st Shift, Weekends

Working with us is an opportunity that can pay off for years to come – with skills, knowledge, experiences and friends that can last a lifetime!

 

 

Cedar Point is seeking a Training Manager based in Sandusky, OH.  The Training Manager is responsible for the creation and implementation of high quality training and development programs at all levels throughout the park.

Responsibilities

  • Develop our associates at all levels of their career.
  • Analyzes training needs to develop new training programs or modify and improve existing programs.
  • Evaluates instructor performance and the effectiveness of training programs, providing recommendations for improvement.
  • Plans, develops, and provides training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
  • Prepares annual training budget for department or organization.
  • Partner with divisional leadership and conducts surveys to identify training needs based on feedback from various sources, changes to processes, and other factors including guest service goals...
  • Develops and organizes training manuals, materials, multimedia visual aids, and other educational materials.
  • Develops testing and evaluation procedures to measure effectiveness of training programs.
  • Train instructors and supervisors in techniques and skills for training and dealing with employees.
  • Oversees orientation sessions and ensures on-the-job training is taking place for all new hires.
  • Conducts or arranges for ongoing technical training and personal development classes for staff members.
  • Reviews and evaluates training programs for compliance with government standards.

Requirements

  • Degree in Bachelor’s degree or equivalent in Organizational Development, Communication, Education, Psychology or related field.
  • Requires 6 to 8 years of current and progressively responsible experience, preferably in a customer service, hospitality cruise line or theme park industry, including a minimum of 5 years in a management role.
  • Related training certifications, active professional memberships, and in-depth experience with the design and delivery of learning programs for technical and soft skills is required.
  • Leads and directs the work of other employees and has full authority for personnel decisions.
  • Organizational development expertise, well rounded knowledge of learning applications and authoring tools is also needed.
  • Strong communication, facilitation, and presentation skills.
  • Proven relationship management, diplomacy, and consultative abilities.
  • Strong problem solving, critical thinking and analytical skills.
  • Effective project management and privatization skills with ability to meet deadlines.
  • Proficiency in Microsoft Office (Outlook. Word, PowerPoint, Excel)

Industries

Industry

  • Entertainment / Casinos
Posted: 2019-12-30 Expires: 2020-01-29

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Training Manager

Cedar Point
Sandusky, Ohio 44870

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast